Preluare Apeluri


Serviciul permite preluarea apelurilor in numele companie dvs si transmiterea mesajelor pe email sau transferul catre persoana ceruta.

Serviciul poate fi folosit si pe durate scurte atunci cand sunteti in vacanta, sau intalniri importante si nu puteti raspunde la telefon.

Deasemenea serviciul poate fi folosit pentru a suplimenta capacitatea de preluare a apelurilor in perioadele de virf.

Rapoartele pot fi accesate online pentru a urmari in detaliu activitatea dar si , in cazul in care e necesar, verificarea anumitor mesaje, numere de telefon etc.

Inbound Services

The inbound calls are phone calls made by clients to obtain information, report an error, ask for assistance, send an order, make a reservation or an appointment, etc. AktivCalls can now help you administrate all these calls.

Outbound Services

The outbound calls are the calls made by agents to sell a product/service to prospective costumers. The outbound calls are also used in the market research campaigns, debt collections, when congratulating the.... costumers who purchased and..

Outsourcing

Constant communications and personalized attention to our outsourcing partners are the elements of success of our company in outsourcing field. Our professional outsourcing team has experise ranging from simple project and....